Protecting your privacy is top of our priorities list.
It is our duty under The Data Protection Act 1998 and the new GDPR regulations that are coming into force at the end of May to let you know how we intend to use your personal information once you have visited our website , or have contacted us via our online contact form, via email or by telephone.
WHO ARE WE?
By "we" I mean me, Paul White the owner of Fizzy Fellows. I am a Sole Trader and the Data Processor, so in simple terms, I am the person who processes any data you give to me.
INFORMATION WE COLLECT
When you visit our website, some data about the type of device you are using, the location you are browsing from, the time you are visiting, and your computer IP address is automatically collected by our website cookies software system. As you continue to browse our website, cookies help us to gather information about what pages you visit, how long you view each page and how you interact with the site.
Cookies are small text files that are placed on your device’s hard drive through your website browser every time you visit any particular website. It is possible to disable cookies on your browser and you can find out more information on how to do this here... http://www.allaboutcookies.org.
Additionally, when you contact Fizzy Fellows via our online contact form, or via email, we collect certain basic information from you such as your name, email address and telephone number. You may deem it necessary to furnish us with your home address. This is what we call “contact information”. We do not request any further personal data from you.
HOW WE USE THIS COLLECTED INFORMATION
We use your contact information to respond to your queries and to reply to your emails. We use your telephone number to contact you should we need to discuss elements of your quote or your upcoming event and will use your email address or home address (whichever is your preference) to send over booking confirmation documents in order to process your booking.
We do not send marketing emails at this time, but should this change, you will be notified and given the appropriate opt in/opt out options.
We keep the information collected for a maximum of 7 years to comply with applicable laws and regulations, to inform the HMRC if requested or other lawful request for information we receive. We also keep this information should we need to protect our rights in a court of law.
SHARING YOUR INFORMATION
We never share your contact information, as gathered when you contact us yourself, with any other businesses, companies or third parties and will only use this information for the nature of our business to provide you with the services that you have requested from us.
YOUR LEGAL RIGHTS
You can find out more information about the new GDPR regulations via the Information Commissioners Office here... https://ico.org.uk/
You can also use the ICO website to report any concerns you may have here... https://ico.org.uk/concerns/
It is possible to request that we remove any of the data collected about you. Please contact us via email at firstname.lastname@example.org and we will delete your information.